Remember my post how 3iX scammed me of my money and actually got away with it? There had been a lot of comments about that post. The sad thing about it is 3iX is still in the business. Yep, they are still doing business scams.
How you ask? Well, it works like this:
You subscribe to their super duper cheap hosting service (as low as $1/mo). You type in your credit card number or paypal account and they charge you for a whole year of subscription. Then you start using their web hosting service, and so happy that you got an excellent deal.
Or so you thought.
Less than a year after you signed up, your website is now down, and the cpanel is inaccessible. You email them about your website and you get no response. So you go to their website and hit the chat button, which connects you to their “technical support representative”. With their less than below average English skill, they tell you that you have violated their “terms of service”. Of course, you ask them how in the world it happened when you only have a plain wordpress website with less than 10 readers per month? You wait for their answer, and they disconnect the chat.
Thinking that your internet line is crappy, you connect again to their chat support, engage with a technical representative who talks the same, spells the same, but with a different name. You tell them again your problem and they tell you again that you have violated their terms of service. Again, you ask why. And they tell you that you have a script on your site that brings their servers down, affecting other users.
Then you ask for logs and other evidences that prove their findings. They tell you they don’t have it. You ask why, they tell you their backup servers went down yesterday and they are still recovering the files. You ask them to bring your site back online until they can present a proof that your website (among probably thousands of other websites hosted on the same server) is the one bringing the server down. They tell you they can’t. Because they already deleted all your files and those files are in the backup server that went down yesterday.
Frustrated, you tell them that they suck and you will file a lawsuit against them. They say OK, and disconnects the chat. Two days later, you get an email from the 3iX guy that you need to pay them $150 for engaging a technical representative into troubleshooting your website, which caused the server to go berserk (did I mention that there are probably thousands of sites in that server, and he randomly picked you?).
Yes, this happens over and over and over again. And he is still in the business.
Are you one of those customers who paid 3iX for webhosting service? I would like to know your experience with them.
Are you one of those who got ripped off and is in the process of filing a class action suit against 3ix? I am interested!